01 · Context
What the sector needs to solve
Fragmented enquiries and slow follow-up make it difficult to understand which opportunities need attention.
02 · Connected approach
How the system could work
Connect the website, qualification form, pipeline ownership and follow-up reminders in one accountable journey.
03 · Intended outcome
What success would mean
Designed outcome: a clearer customer journey, defined ownership, useful measurement and an implementation roadmap. This is an illustrative concept, not a claim about completed client work or achieved results.